Returns & Refunds
This is the description for the Returns process
Your 14-day Money Back Guarantee
If you're not completely satisfied with the goods you receive, we'll offer you a money back guarantee.
Returning an item
If you are not satisfied with your purchase for any reason, please contact us within 14 days of receipt on the telephone number displayed at the top of this website.
Exchanging an item
To exchange an item please visit your nearest cash & carry depot where you’ll be able to exchange your order on the spot (subject to availability).
If you cancel your order before it is despatched, we will refund you in full within 14 days of being informed of your decision to cancel.